THE RELATIONSHIP BETWEEN PSYCHOLOGICAL VIOLENCE (MOBBING) AND ORGANIZATIONAL SILENCE: A QUALITATIVE STUDY

Abstract

Author(s): Tu?ba ?MADO?LU, Rabia Sultan KUR?UNCU, Mustafa Fedai AVU?

In this study, the relationship between psychological violence (mobbing) and organizational silence was investigated. Psychological violence has been identified as a process that causes tension within the organization and negatively affects job satisfaction. In this context, it is aimed to define the reasons for employees' difficulties in the workplace. It is aimed to understand how workers react to negative behaviors they encounter in their workplace and what kind of problems they encounter and also contribute to the development of applications aimed at preventing the troubles in the workplace. In this study consisting of 22 participants in the Youth Services and Sport Provincial Directorate snowball sampling technique, the most common purposeful sampling method used in qualitative research, was used to identify participants' perceptions, ideas and experiences regarding the causes of psychological violence and organizational silence and the precautions to be taken. It is designed with phenomenology and interviews were evaluated by descriptive analysis. 5 questions out of 15 questions in the semistructured interview form are related to demographic information and 10 questions are related to psychological violence and organizational silence. In the research design, questions are expressed as open-ended questions that are easy, clear and can not be guided. The research shows that individuals are silent about this violence towards themselves and their colleagues because they are afraid of being dismissed because of future worries and they think they will have financial problems. The most important managerial factor in this situation is that they may have negative feedback from the managers and the most important organizational factors are thought to be injustice and grouping. The idea of being unemployed is the most important individual factor.

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