THE IMPACT OF INFORMATION SYSTEMS STRATEGIES ON SUPPLY CHAIN PERFORMANCE: A RESEARCH ON EXPORTER FIRMS

Abstract

Author(s): Halil ?brahim YAZGAN Mehmet Selami YILDIZ

The purpose of this study is to investigate the impact of information systems strategies on supply chain performance. For this purpose, research population has been determined the first thousand exporter firms determined by the Turkish Exporters Assembly (TIM). It was aimed to get data from all the firms, but 268 businesses responded to the survey. Data were collected by interviews with middle and senior managers with questionnaire technique. In this quantitative study, data was analyzed by SPSS and Structural Equation Modeling. Information systems strategies are dealt with in three different approaches. These are Efficiency-Oriented, FlexibleOriented and Comprehensive Information Systems Strategies. Five dimensions were identified as supply chain performance dimensions in the study. These dimensions are called cost performance, logistics performance, customer service performance, integration performance and flexibility performance. Efficiency-Oriented Information Systems Strategy can impact supply chain performance at the highest level. This is followed by Flexibility Oriented Information Systems Strategy and Comprehensive Information Systems Strategy. Efficiency-Oriented Informat?on Systems Strategy influenced logistics performance the most from the supply chain performance dimensions. Flexible-Oriented Information Systems Strategy and Comprehensive Information Systems Strategy, influenced flexibility performance the most from the supply chain performance dimensions. As a result of the research with the first 1000 exporter companies that have directed the economy of Turkey, Efficiency-Oriented Information Systems Strategy affect supply chain performance more than the other two strategies.

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