Author(s): Faruk Caner YAM
The purpose of this study is investigating the feelings, thoughts and behaviors of the psychological counsellors in the face of ethical dilemmas, and the factors that prevent them from solving ethical dilemmas. 26 female and 14 male counselors, a total of 40 psychological counsellors with their median age 24-49 ( X = 30.20; S = 6.47) participated in the study. The study was conducted in the qualitative design, and the data were received by using a semi-structured interview form. The data were analyzed with the Content Analysis Method. The themes that were suitable for this study were determined with the conceptual framework. According to the results of the analyses, it was determined that the psychological counsellors faced dilemmas mostly on privacy, volunteering, sexuality and proficiency. In addition, it was also determined that the psychological counsellors who faced ethical dilemmas also experienced anxiety helplessness, indecisiveness and similar negative feelings. It was determined that the psychological counsellors who solved ethical dilemmas felt the feelings like sufficiency, happiness and clear conscious; however, the psychological counsellors who could not solve ethical dilemmas felt the opposite feelings. On the other hand, it was also observed that the psychological counsellors who faced ethical dilemmas developed thoughts and behaviors that were intended for solutions. It was found out that the lack of knowledge in psychological counsellors, social factors, colleagues, educational lacking points, and similar other factors might hinder the solution of ethical dilemmas. It was also determined that solving or not solving ethical dilemmas was influential on the professional proficiency perceptions of the psychological counsellors.