Author(s): ANGBA, A. O, P. EKURI, I.A. AKPABIO
This study investigated the performance of employees of Non Governmental Organizations (NGOs) with respect to rural development in Cross River State. The factors that enhance job performance and attitudes of workers as well as the constraints to their job performance were also studied. Information derived from a sample of 45 respondents; representing 15 of the 60 registered NGOs in the study area showed that majority of the respondents (77.7%) were within the age bracket of 31 – 50 years with about two-thirds of the sample being males. The educational level was relatively high as only 4.4% had First School Leaving Certificate. Only 4.4% said their income was very adequate. However, the job performance score was high as only 2.2 percent of the respondents had low score. The respondents were almost equally divided in their opinions about some constraints that affected their job performance such as unsatisfactory condition of service, low and irregular wages, and non-availability of appropriate materials and tools to carry out work. However, other constraints either affected only a few respondents or did not affect them at all. The attitude of majority of the respondents towards their job was found to be on the average and above average (positive). A chisquare analysis revealed that there was a significant relationship between level of education and attitude and the job performance of respondents (p < 0.05). It is expected that if the various constraints that affect NGO workers’ performance are specifically addressed, job performance will increase. It is also expected that an improvement in attitude will result in a remarkable improvement in job performance.