Author(s): Mustafa Koray ERENTÜRK

Although there are many theories and theories in the literature in the process of organizational success, it can be stated that organizational learning has come at the starting point of these. Organizational learning includes innovative and developmental learning by going beyond formal job descriptions starting from the most basic vocational or business learning. Organizational learning is a concept that includes individuals and teams in an organization to learn new knowledge and experiences in professional and other subjects. In order to be able to talk about learning at the organizational level, the information must be connected with the business, it can be applied, there is a suitable environment and feedback must be provided. Since organizational teaching is a multilateral and multi-participatory process, organizational citizenship behavior is important to achieve this. Because, organizational citizenship is the fact that employees go beyond the requirements of the organization and put a value on it. From this point of view, there is a relationship between organizational learning process and organizational citizenship behavior. In order for this relationship to be meaningful and appropriate, the organizational learning process needs to be developed and built. The common point of organizational learning and organizational citizenship is that both concepts are routinely contributed to the work done. Therefore, learning and organizational citizenship can be seen as complementary to each other. In this study, the concepts of organizational learning and organizational citizenship, which are frequently found in the literature and have interdependent and independent variables, are examined.


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