DIGITAL TRANSFORMATION OF THE STATE IN THE CONTEXT OF THE NEW COMMUNICATION TECHNOLOGIES: THE EXAMPLE OF TURKEY, USA, ENGLAND, FRANCE AND GERMANY

Abstract

Author(s): Mustafa YILMAZ, Ä°hsan KARLI, Zeynep Benan DONDURUCU

The development of new communication technologies has led to an important transformation in the relationship among the state, democracy, and the state that revolves around the digital provision of services and citizen-centered participation practices. In order to provide an international level comparison of this transformation, we conducted a comparative analysis of e-state services between Turkey and the US and England (as representatives of the AngloAmerican tradition) as well as between Turkey, France and Germany (as founding states of the European Union). Our research has revealed that while the e-state services in Turkey focus on the provision of services, the other countries emphasize the provision of services, the provision of information and the participation of the citizenry. In this context, it would be useful for Turkey to develop practices that emphasize participation and state-citizen interaction in the provision of e-state services. 

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