A STUDY OF DETERMINE CUSTOMERS? EVALUATION ABOUT E-TABLET MENUS

Abstract

Author(s): Asl? ALBAYRAK

In our time, restaurants oriented information technologies for the purpose of the meet customers’ expectations and high level of customer satisfaction. One of the new technologies is an etablet menu (electronic tablet menu) in restaurants to deliver good and products to customers. Etablet menus have a great many opportunities when compare with traditional menus and ?t has been use in all over the world and our country. This study has been made for the purpose of the introduce e-tablet menus, to determine customers’ evaluation about e-tablet menus and in direction of results, recommendations to restaurant managers. This study has been done in restaurant which in Istanbul and use e-tablet menu, collection of the data semi-structured interview techniques was used besides participant observation. At the end of the study, ?t’s concluded that customers hasn’t use e-tablet menus widely but customers’ who use e-tablet menus evaluate that e-tablet menu is useful, high information quality when compare with traditional menus and in general they are satisfy from etablet menus.

Announcements

You can send your paper at https://www.scholarscentral.org/submissions/international-social-research.html

  • The Journal of International Social Research / Uluslararası Sosyal Araştırmalar Dergisi ISSN: 1307-9581, an international, peer-reviewed, on the web publication, from 2007 will be issued least four times annualy.
  • Our journal is an independent academic publication based on research in social sciences, contributing to its field and trying to publish scientific articles that will bring innovation to the original and social sciences.
  • The journal has got an international editorial board and referee board, mainly embodied from the each individually professional on the social research fields.
  • Uluslararası Sosyal Araştırmalar Dergisi / The Journal of International Social Research became a member of Cross Reff since 2014 and started to assign DOI numbers to the articles. image
Google Scholar citation report
Citations : 27

The Journal of International Social Research received 27 citations as per Google Scholar report

The Journal of International Social Research peer review process verified by publons
Get the App